The Work Man in the Classical Sociology of Organizational Management: Frederick Taylor and Elton Mayo

Sociology

Authors

  • Olga A. Dobrina Novosibirsk State Pedagogical University, 28 Vilyuyskaya St., Novosibirsk, 630126

DOI:

https://doi.org/10.17072/2078-7898/2019-3-412-420

Keywords:

Sociology of organizational management, principles of management, image of the man of labor, technocratic utopia, human relations doctrine, labor motivation

Abstract

The purpose of this article is to summarize, systematize and clarify the basic concepts of the sociology of organizational management, representing the image of the man of labor based on a comparative analysis of the two most famous scientists of the classical period of management theory: Frederick Winslow Taylor and George Elton Mayo. The axiological and methodological bases for the difference of their theories are analyzed. Taylor describes the man of labor as a one-dimensional object, motivated only by material gain or fear of losing his job. This leads to constant conflicts between workers and administration, which require the efforts of specially trained professionals to develop and implement rational methods of scientific organization of labor. In his choice of priorities for the production process Taylor gives explicit preference to technique and technology, trying to adapt the abilities and capabilities of the individual worker to them. This allows us to interpret his theory as a technocratic utopia. Mayo represents the man of labor as a full partner of the administration in achieving the overall goals of the organization, as a multifaceted person, motivated to work by a variety of motives, mainly social and psychological in nature. The main priority of the administration in the theory of Mayo - comprehensive development of social skills cooperation; achievement of this goal contributes not only to the success and prosperity of the organization, but also to reduce social tensions in society as a whole. The comparative analysis carried out in the article allowed us to conclude that both management doctrines are being developed in parallel in modern management theory and practice. The sociology of organizational management is called to make and justify the choice of priorities between Taylor's technocratic utopia and Mayo's humanistic concept.

Author Biography

Olga A. Dobrina, Novosibirsk State Pedagogical University, 28 Vilyuyskaya St., Novosibirsk, 630126

D. in Sociology,Associate Professor, Department of Social Psychology and Victimology

References

Бакурадзе А.Б., Бондарева А.В. Аксиологические основания эволюции управления // Вестник Тверского государственного университета. Серия: Философия. 2015. № 1. С. 26–38.

Ильиных С.А. Гендерная теория управления // Идеи и идеалы. 2012. № 2(12), т. 1. С. 115–126.

Ильиных С.А. Социология управления: роль зарубежных школ в становлении // Идеи и идеалы. 2015. № 2(24), т. 1. С. 94–106. DOI: https://doi.org/10.17212/2075-0862-2015-2.1-94-106

Камышева О.В., Давлетова Э.Р. Классика науки об управлении на службе у современных менеджеров сервисных организаций // Science Time. 2015. № 2(14). С. 62–66.

Кочеткова А.И., Кочетков П.Н. Системные аспекты управления по ценностям // Перспективы науки. 2018. № 10(109). С. 164–169.

Панова А.С., Чижанькова И.В. Концепция «человеческих отношений» Элтона Мэйо // Материалы Ивановских чтений. 2017. № 4(1). С. 93–99.

Резанович Е.А. Влияние философских учений на формирование подходов к управлению // Экономика: вчера, сегодня, завтра. 2016. Т. 6, № 11А. С. 39–48.

Строкина В.Ю., Фокичева А.А. Применение классической теории менеджмента к управлению гидрометеорологическими рисками // Информационные технологии и системы: управление, экономика, транспорт, право. 2015. № 2(16). С. 63–67.

Тейлор Ф.У. Принципы научного менеджмента. М.: Контроллинг, 1991. 104 с.

Тейлор Ф.У. Научная организация труда // Файоль А., Эмерсон Г., Тейлор Ф., Форд Г. Управление — это наука и искусство. М.: Республика, 1992. С. 222–305.

Фрезе А.В. Концепции теории организации и управления // Вектор науки Тольяттинского государственного университета. Серия: Экономика и управление. 2015. № 4(23). С. 86–89.

Червякова Е.В. Возможность использования классических теорий мотивации в управлении современными российскими организациями // Инновационные подходы к решению социально-экономических, правовых и педагогических проблем в условиях развития современного общества: материалы I Междунар. науч.-практ. конференции. Старый Оскол, 2015. С. 184–189.

Шухно Е.В. Организационная культура государственных научных учреждений и ее роль в карьере молодых ученых // Социология науки и технологий. 2018. Т. 9, № 2. С. 95–106. DOI: https://doi.org/10.24411/2079-0910-2018-10007

Эмерсон Г. Двенадцать принципов производительности // Файоль А., Эмерсон Г., Тейлор Ф., Форд Г. Управление — это наука и искусство. М.: Республика, 1992. С. 87–221.

Arsenyev Yu., Minaev V., Leskovsky I., Konovalov A., Davydova T. Management of Investments in Human Capital in Situations of Uncertainty Based on Methods of Utility Theory // 3rd International Conference «Role of Nonmaterial Factors in Ensuring the Social and Psychological Condition of a Society». Sheffield, UK, 2015. P. 27–35. DOI: https://doi.org/10.15350/UK_5/3

Arpentieva M.R. Intersubjective Technology in Management Ontology // Science and Technology. 2017. No. 1, vol. 2. Р. 116–139.

Mayo E. The Human Problems of an Industrial Civilization. Boston, MA: Harvard University Press, 1946. 194 р. DOI: https://doi.org/10.4324/9780203487273

Mayo E. The Social Problems of an Industrial Civilization. N.Y.: Longmans, 1945. 453 p. DOI: https://doi.org/10.2307/1335838

Sakhno E.Yu., Moroz N.V., Ponomarenko S.I. Use of the Urban Logic Theory with Development Projects Management // Науковiй вiсник Полiсся. 2018. № 3(15). С. 119–126. DOI: https://doi.org/10.25140/2410-9576-2018-3(15)-119-126

Shevchuk V. O. Problems of management by balanced long-term economic development through physical economy // Облiк i фiнанси. 2016. № 4(74). С. 145–152.

Taylor F.W. The Principles of scientific management. N.Y.; London: Harper & Brothers, 1911. 152 p. DOI: https://doi.org/10.2307/2221959

References

Arsen’ev, Yu., Minaev, V., Leskovskiy, I., Konovalov, A. and Davydova, T. (2015). Management of investments in human capital in situations of uncertainty based on methods of utility theory. 3rd International Conference «Role of Nonmaterial Factors in Ensuring the Social and Psychological Condition of a Society». Sheffield, pp. 27–35. DOI: https://doi.org/10.15350/UK_5/3

Arpentieva, M.R. (2017). Intersubjective technology in management ontology. Science and technology. No. 1, vol. 2, pp. 116–139.

Bakuradze, A.B. and Bondareva, A.V. (2015). Aksiologicheskie osnovaniya evolyutsii upravleniya [Axiological bases of evolution of steering]. Vestnik Tverskogo gosudarstvennogo universiteta. Seriya: Filosofiya [Bulletin of the Tver State University. Series: Philosophy]. No. 1, pp. 26–38.

Chervyakova, E.V. (2015). Vozmozhnost’ ispol’zovaniya klassicheskikh teoriy motivatsii v upravlenii sovremennymi rossiyskimi organizatsiyami [Possibility of use of classical theories of motivation in steering of the modern Russian organizations]. Innovatsionnye podkhody k resheniyu sotsial’noekonomicheskikh, pravovykh i pedagogicheskikh problem v usloviyakh razvitiya sovremennogo obschestva: materialy I mezhdunarodnoy nauchnoprakticheskoy konferentsii [Innovative approaches to the solution of social and economic, legal and pedagogical problems in the conditions of development of modern society: proc. of the I International Scientific and Practical Conference]. Stary Oskol, pp. 184–189.

Emerson, G. (1992). Dvenadtsat’ printsipov proizvoditel’nosti [Twelve principles of productivity]. Fayolle A., Emerson G., Taylor F.W., Ford G. Upravleniye — eto nauka i iskusstvo [Fayolle A., Emerson G., Taylor F.W., Ford G. Management is science and art]. Moscow: Respublika Publ., pp. 87–221.

Freze, A.V. (2015). Kontseptsii teorii organizatsii i upravleniya [The concepts of theory of management]. Vektor nauki Tol’yattinskogo gosudarstvennogo universiteta. Seriya: Ekonomika i upravlenie [Science Vector of Togliatti State University. Series: Economics and Management]. No. 4(23), pp. 86–89.

Il’inykh, S.A. (2012). Gendernaya teoriya upravleniya [Gender theory of steering]. Idei i idealy [Ideas and Ideals]. No. 2(12), vol. 1, pp. 115–126.

Il’inykh, S.A. (2015). Sotsiologiya upravleniya: rol’ zarubezhnykh shkol v stanovlenii [Sociology of management: the role of foreign schools in its developing]. Idei i idealy [Ideas and Ideals]. No. 2(24), vol. 1, pp. 94–106. DOI: https://doi.org/10.17212/ 2075-0862-2015-2.1-94-106

Kamysheva, O.V. and Davletova, E.R. (2015). Klassika nauki ob upravlenii na sluzhbe u sovremennykh menedzherov servisnykh organizatsiy [Classics of science about steering on service of modern managers of the service organizations]. Science Time. No. 2(14), pp. 62–66.

Kochetkova, A.I. and Kochetkov, P.N. (2018). Sistemnye aspekty upravleniya po tsennostyam [System aspects of value management]. Perspektivy nauki [Science Prospects]. No. 10(109), pp. 164–169.

Mayo, E. (1946). The human problems of an industrial civilization. Boston: Harvard University Press, 194 р. DOI: https://doi.org/10.4324/ 9780203487273 Mayo, E. (1945). The social problems of an industrial civilization. New York: Longmans, 453 p. DOI: https://doi.org/10.2307/1335838

Panova, A.S. and Chizhan’kova, I.V. (2017). Kontseptsiya «chelovecheskikh otnosheniy» Eltona Mayo [The concept of «human relations» Elton Mayo]. Materialy Ivanovskikh chteniy [Proceedings of the conference Ivanovo reading]. No. 4(1), pp. 93–99.

Rezanovich, E.A. (2016). Vliyanie filosofskikh ucheniy na formirovanie podkhodov k upravleniyu [Philosophy’s influence on the management approaches]. Ekonomika: vchera, segodnya, zavtra [Economics: Yesterday, Today and Tomorrow]. Vol. 6, no. 11A, pp. 39–48.

Sakhno, E.Yu., Moroz, N.V. and Ponomarenko, S.I. (2018). Use of the urban logic theory with development projects management. Naukoviy visnyk Polissya [Scientific Bulletin of Polissia]. No. 3(15), pp. 119–126. DOI: https://doi.org/10.25140/2410- 9576-2018-3(15)-119-126

Shevchuk, V.O. (2016). Problems of management by balanced long-term economic development through physical economy. Oblik i finansy [Accounting and Finance]. No. 4(74), pp. 145–152.

Shukhno, E.V. (2018). Organizatsionnaya kul’tura gosudarstvennykh nauchnykh uchrezhdeniy i ee rol’ v kar’ere molodykh uchenykh [Organizational culture of the state scientific institutions and its role in career of young scientists]. Sotsiologiya nauki i tekhnologiy [Sociology of Science and Technology]. Vol. 9, no. 2, pp. 95–106. DOI: https://doi.org/ 10.24411/2079-0910-2018-10007

Strokina, V.Yu. and Fokicheva, A.A. (2015). Primenenie klassicheskoy teorii menedzhmenta k upravleniyu gidrometeorologicheskimi riskami [Application of the classical theory of management to steering of hydrometeorological risks]. Informatsionnye tekhnologii i sistemy: upravlenie, e’konomika, transport, pravo [Information Technologies and Systems: Management, Economy, Transport, Law]. No. 2(16), pp. 63–67.

Taylor, F.W. (1911). The principles of scientific management. New York, London: Harper & Brothers Publ., 152 p. DOI: https://doi.org/10.2307/2221959

Taylor, F.W. (1991). Printsipy nauchnogo menedzhmenta [The principles of scientific management]. Moscow: Controlling Publ., 104 p.

Taylor, F.W. (1992). Nauchnaya organizatsiya truda [The scientific organization of work]. Fayolle A., Emerson G., Taylor F.W., Ford G. Upravleniye — eto nauka i iskusstvo [Fayolle A., Emerson G., Taylor F.W., Ford G. Management is science and art]. Moscow: Respublika Publ., pp. 222–305.

Published

2019-09-30

Issue

Section

Статьи