A NEW PARADIGM FOR THE DEVELOPMENT OF THE HUMAN RESOURCE MANAGEMENT SYSTEM AT HOSPITALITY INDUSTRY ENTERPRISES

Abstract

The article identifies problems with human resources in the labor market and the involvement of personnel in hospitality industry enterprises. Crisis conditions, digital transformation, the formation of a new young generation required a radical reconsideration of enterprise management concept. The implementation of anti-crisis measures became impossible due to a shortage of personnel and the need to form a new paradigm of human resource management at hotel enterprises. A project-oriented approach, which has never been popular in the hotel business, may allow to build a more effective personnel management system. This is due to the fact that this approach uses another paradigm for personnel management, there is a transformation of the tools that are already used in the human resource management strategy. The main principles have become such as: innovation, flexibility, adaptability, readiness for rapid changes. Therefore, many scientists — V. I. Voropaev, A.Ya. Kibanov, E. A. Mitrofanova, E. Yu. Nikolskaya, M. A. Shkuropat, E. A. Mitrofanova and E. A. Esaulova have already considered the need to introduce anticrisis tools for personnel management into the main strategy of the organization. The project-oriented approach in the anti-crisis management model will change the personnel management system and will allow to overcome crisis conditions most effectively.