Features of the burnout syndrome in health care workers of a multi-speciality hospital
Psychology
DOI:
https://doi.org/10.17072/2078-7898/2018-1-88-97Keywords:
burnout syndrome, medical workers, multi-speciality hospitalAbstract
Features of professional activity of medical workers predispose to the development of the syndrome of emotional burnout. Despite sufficient knowledge about clinical manifestations of burnout from the standpoint of reproductive age and professional affiliation, there remain poorly investigated aspects, such as incidence and patterns of development of burnout in medical personnel of a separate medical institution as a closed social group. The purpose of the study: to investigate the incidence and severity of symptoms of the syndrome of emotional burnout among health care workers of a multi-speciality hospital. Materials and methods: the method of anonymous questionnaire survey based on the method of V.V. Boyko was used to study the incidence and characteristics of symptoms of the emotional burnout syndrome in three phases: «stress», «resistant», «exhaustion» among 84 medical workers of both sexes holding the positions of doctors (26 people), medium (47subjects) and junior (11 respondents) medical staff. The results of the study indicate that about half of all the subjects are experiencing symptoms of burnout, while more than a third of emotional burnout is under current development. The authors of the article developed a model of successive formation of phases of emotionalburnout among health care workers. The presented data show the high incidence among health care workers of a multi-speciality hospital of the syndrome of emotional burnout, which is coming out with self-dissatisfaction and experiencing traumatic situations, inappropriate emotional response and reduction of professional duties. Concerning doctors, typical signs of emotional burnout appear to be developing anxiety and depression, among junior staff — emotional deficits and the feeling of being encaged. The data presented indicate the necessity tointensify the identification and development of methods of correction of the emotional burnout syndrome among health care workers.References
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